I'm back home with a new iPhone and in the process of restoring it with my data, apps and songs. Have my fingers crossed.
I'm not sure if my issues will be resolved but I give a customer service kudos to Johnny at the Genius Bar at the Fairfax Apple Store (He actually works mainly at the Tysons Corner location).
Johnny was sympathetic with my problems especially after I asked him to read my blog post regarding all the issues I've been having. Plus I think he saw how frustrated I was.
It's guys like Johnny that will make me come back and give the iPhone another chance.
Thanks Johnny! You should get a raise!
August 29, 2008
Kudos to Johnny at the Apple Store!
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